Your Privacy Matters
Last updated: May 27, 2026 · Effective: May 27, 2026
This Privacy Policy explains how Wise Septic Solutions LLC ("we", "us", or "our") collects, uses, and protects information about you when you use our website and services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us, information we collect automatically, and information from third parties.
Information you provide:
Name, email address, and password when you create an account
Billing address, payment card details, and transaction history when you make a purchase
Profile information and preferences you choose to share
Communications you send to us (support requests, feedback)
Information collected automatically:
IP address, browser type, and operating system
Pages viewed, links clicked, and time spent on our site
Referring URLs and search terms used to find our site
Device identifiers and session data
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, maintain, and improve our products and services
To process transactions and send related information (receipts, invoices)
To create and manage your account
To send administrative communications, such as security alerts and support messages
To respond to your comments, questions, and requests
To monitor and analyze usage trends and improve user experience
To detect, investigate, and prevent fraudulent transactions and abuse
To comply with legal obligations
3. Account Information
When you register for an account, we collect your name, email address, and a password. This information is used to authenticate you and provide access to your personalized experience on our platform.
You may update or correct your account information at any time by logging into your account settings. If you wish to delete your account, please contact us at hoot@wisesepticsolutions.com. Note that we may retain certain information as required by law or for legitimate business purposes.
We will never sell your account information or use it to send unsolicited marketing without your consent.
4. Payment Information
When you make a purchase, we collect payment information necessary to process your transaction, including your card number, expiration date, and billing address.
All payment card data is encrypted using industry-standard TLS during transmission. We use reputable third-party payment processors who are PCI-DSS compliant. We do not store full payment card numbers on our own servers.
Your billing address and transaction history are retained for accounting and legal purposes
Payment processors may retain payment data under their own privacy policies
You can remove stored payment methods from your account settings at any time
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:
Service Providers: With vendors who assist us in operating our website and conducting our business (e.g., hosting, payment processing, email delivery), subject to confidentiality agreements
Legal Requirements: If required by law, court order, or governmental authority
Business Transfers: In connection with a merger, acquisition, or sale of assets, where your data may be transferred to the acquiring entity
With Your Consent: For any other purpose with your explicit consent
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit using TLS/SSL
Encrypted storage of passwords (never stored in plain text)
Regular security assessments and audits
Restricted employee access based on job function
Despite these measures, no method of transmission over the internet is 100% secure. If you believe your account has been compromised, please contact us immediately at 940-577-9327.
7. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal data (subject to legal retention requirements)
Portability: Request your data in a structured, machine-readable format
Opt-out: Unsubscribe from marketing communications at any time via the link in any email
Objection: Object to processing of your data in certain circumstances
To exercise any of these rights, please contact us at hoot@wisesepticsolutions.com. We will respond within 30 days.
8. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you and remember your preferences.
We use the following types of cookies:
Essential cookies: Required for the website to function (login sessions, shopping cart)
Analytics cookies: Help us understand how visitors interact with our site
Preference cookies: Remember your settings and preferences
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
9. Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information promptly.
If you believe we have inadvertently collected information from a child, please contact us immediately at hoot@wisesepticsolutions.com.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:
Wise Septic Solutions LLC
Email: hoot@wisesepticsolutions.com
Mailing address: Boyd, Texas 76023
Phone: 940-577-9327
This Privacy Policy may be updated from time to time. We will notify you of significant changes by posting a notice on our website or emailing you. Continued use of our services after changes take effect constitutes acceptance of the updated policy. · © 2026 Wise Septic Solutions LLC. All rights reserved.